Reservations can be made no less than 1 hour before start time and no more than 1 week in advance. There is a maximum of 1 reservation/day and 3 reservations/week (unlimited walk-ins allowed). If you are more than 15 minutes late, your laser will be re-opened to other customers and it will count as a "no-show." Cancellations must be made at least an hour in advance. Please refer to our policies in your user agreement for more details or feel free to contact us!